Users of our service – why your voice is important.
Everyday people in Salford are facing hardship crisis and we need to ensure that the services are in place to prevent this happening in the first place and to ensure that people in crisis are helped quickly so that they can move on with their lives.
The best way to ensure that the right services are in place is to understand the experiences, thoughts and ideas of people in order to ensure that these ideas are taken forward and that ultimately changes to services are made.
By getting involved in a forum you can ensure that you have the opportunity to make your voice heard, improve the lives of people living in Salford and help shape new initiatives for the future.
Why should you get involved?
Citizens Advice Salford is working to support people who are in hardship crisis and we need you to help us do this. We want to hear from you how people in crisis situations can be supported to overcome the difficulties facing them. Your experience, ideas and thoughts can help us to do this.
What can you do?
- we want you to tell us what kind of help, advice and support have made a difference to you and how this could be improved for the future.
- we want to understand the experiences of people who have been through hardship crisis and get them involved in shaping and developing how our service and other organisations respond to people in need.
How to get involved
We are running service user forum groups and would love you to join one of these and make your voice heard. These are groups where people can share their experiences, tell us about what worked for them, give us their opinions about what needs to be improved and share their ideas on positive changes that can be made
- The groups are small and informal so that everyone gets heard and can speak out about what is important to them
- They are held at venues close to you and at times that best suit you to make it as easy as possible for you to attend. We can refund reasonable travel costs.
If you are interested in becoming involved contact: